This is the amount that the client must pay upon the occurrence of an insured event. Example: The hospital fee is $1,000. The deductible under the START tariff is 25%, the client pays 250 USD, and the insurance company pays 750 USD. Thus, the amount is divided between the client and the insurance company in accordance with the terms of the tariff plan.

Depending on where you travel, you may encounter language and currency barriers that prevent you from accessing high-quality medical care. Traveling unprotected can leave you vulnerable to paying high out-of-pocket medical expenses and navigating a foreign health care system without the assistance you need. Some countries require Travel medical insurance to enter their territory. Moreover, a lot of countries introduced obligatory COVID-19 risks covered insurance requirements.

If you want to purchase a travel insurance policy in the territory of the country in which you arrived, you need to select "Already traveling" during the purchase.

Yes. If you are abroad and planning a trip to another country. An insurance policy can be issued on the company's website and paid by card.

The insurance policy becomes effective after 3 days from the moment you cross the border.

The validity of the insurance policy begins from the moment you cross the border or from effective date mentioned in the policy (whichever comes first).

Use Latin alphabet, as indicated in your passport.

You need to cancel the operation or refresh the page and exit the dialog box of the program or platform. If this is not possible, notify the insurance company. We will help you resolve the issue.

Children are covered in the same way as adults. Indicate your data in the section for the client who pays the cost of the policy (Policyholder), and details about child or other minor - in the "Tourist" section.

You can issue an insurance policy for any citizen without his participation. After payment, send the electronic insurance policy to the appropriate person.

When selecting a country, select the option "Europe" or "Worldwide"

We recommend that you contact your bank, check the limit of Internet transactions and the balance of the payment card.

You will receive an insurance policy to your e-mail within 60 seconds.

The travel policy will be sent to your e-mail in electronic form within 60 seconds. Printing is not required. It is enough to save the electronic policy on your phone or tablet.

The first thing to do is to contact your insurance company. After payment, you will receive an insurance policy with contact details. Use to contact Insurance Company them only. It is important to follow instructions from the emergency response specialist.

The insurance company independently resolves all issues related to transport and payment for treatment. You do not need to look for a clinic, a doctor, keep receipts for treatment, provide them to the insurance company and pay your own funds for treatment in case of an insured event while abroad.

No. The minimum duration of the insurance is 2 days.

Yes, an insured event can occur anywhere and at any time. This also applies to several hours of transit flight. If you do not have transit insurance, who will take care of you? Therefore, we advise you to take out insurance when you fly in order to receive support in case of unforeseen circumstances.